Care for every device you depend on
Extended warranty for devices bought on or after 5 November 2025, and annual maintenance for everything else. Laptops, desktops, printers, servers, audio, CCTV and networking, looked after by Tech Guru engineers.
Choose your device
Every device has both options. Pick the one that fits its age.
Warranty or AMC?
Extended warranty
- Repairs for defects after the maker's warranty ends
- Parts and labour included for covered faults
- Priced by invoice value and cover period
Annual maintenance
- Scheduled preventive visits through the year
- Priority breakdown repairs
- Comprehensive or labour-only plans
How a claim works
- 1. Raise
Online or on WhatsApp, with photos.
- 2. Diagnose
On-site, pickup or at our centre.
- 3. Approve
Covered faults go ahead; anything else needs your OK.
- 4. Repair
Fixed or replaced by our engineers.
- 5. Close
Device returned, claim closed, rate us.
Looking after devices across offices?
One contract for every laptop, desktop, printer, server, CCTV camera and network device, with an SLA, visit reports and a device register by site.
Common questions
What is Tech Guru Care?
Tech Guru Care is the service brand of Tech Guru IT Solutions for annual maintenance contracts (AMC) and extended warranty. Plans are serviced by our own engineers.
Which products get extended warranty?
Laptops, desktops, printers, servers, audio systems, CCTV and networking devices bought on or after 5 November 2025. For older devices, choose an AMC plan instead.
What is the difference between AMC and extended warranty?
Extended warranty repairs manufacturing defects after the manufacturer's warranty ends. AMC covers scheduled maintenance visits and repairs for a year, for devices of any age.
Is accidental or liquid damage covered?
Not in current plans. Plans cover breakdowns from normal use. Accidental damage, liquid damage and theft are not covered.
I bought my product somewhere else. Can I still get a plan?
AMC, yes. Extended warranty is offered subject to verifying your purchase invoice, usually within 1 working day.